Terms of Service

Welcome to MCS Counseling Group. By accessing or using our website at www.mcscounseling.com (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site.

These Terms govern your use of our website only. The provision of clinical counseling services is subject to separate agreements, including our informed consent forms, intake documentation, and applicable professional and legal requirements. Clinical services are not governed by these website Terms.

1. Use of Our Website

You may use our Site for lawful purposes only. By using the Site, you agree that you will:

• Use the Site only in compliance with applicable local, state, national, and international laws and regulations
• Provide accurate, current, and complete information when filling out forms or communicating with us
• Not use the Site in any way that could disable, overburden, damage, or impair the Site or interfere with any other party's use
• Not attempt to gain unauthorized access to any part of the Site, other accounts, or computer systems connected to the Site
• Not use any automated means (bots, scrapers, etc.) to access or collect information from the Site

2. Intellectual Property

All content on this Site including but not limited to text, graphics, logos, images, icons, audio clips, software, and the design and arrangement thereof is the property of MCS Counseling Group or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without prior written consent, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials
• You may store files that are automatically cached by your web browser for display enhancement purposes
• You may share links to our Site pages through social media or other platforms

3. Disclaimer: Not a Substitute for Professional Care

The information provided on this website is for general informational and educational purposes only. Nothing on this Site should be construed as:

• Professional medical, psychological, or mental health advice
• A diagnosis, treatment plan, or clinical recommendation
• A substitute for professional counseling, therapy, or medical care
• A therapist-client or counselor-client relationship

Always seek the advice of a qualified mental health professional with any questions you may have regarding a mental health condition. If you are experiencing a mental health crisis or emergency, please contact:

• 988 Suicide & Crisis Lifeline: Call or text 988
• Crisis Text Line: Text HOME to 741741
• Emergency Services: Call 911

4. Appointment Booking and Scheduling

Our website provides tools for requesting or booking appointments. Please note:

• Submitting an appointment request does not guarantee availability or confirmation
• A counselor-client relationship is not established until an appointment is confirmed and intake documentation is completed
• We reserve the right to decline appointment requests for any reason
• Cancellation and no-show policies are provided separately during the intake process

5. User-Submitted Content

If you submit information through our contact forms, booking tools, or other interactive features, you grant MCS Counseling Group a non-exclusive, royalty-free, perpetual, and worldwide right to use the submitted information for the purpose of responding to your inquiry or providing the requested service. You are responsible for ensuring that any information you submit is accurate and does not violate the rights of any third party.

6. Third-Party Links and Services

Our Site may contain links to third-party websites, including our client portal, insurance verification tools, and other resources. These links are provided for your convenience only. MCS Counseling Group:

• Does not control and is not responsible for the content, privacy policies, or practices of any third-party websites
• Does not endorse or guarantee the products, services, or information available through third-party sites
• Is not liable for any damage or loss caused by your use of any third-party content, goods, or services

7. Limitation of Liability

To the fullest extent permitted by applicable law, MCS Counseling Group, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

• Loss of profits, data, use, goodwill, or other intangible losses
• Damages resulting from your access to or use of (or inability to access or use) the Site
• Damages resulting from any conduct or content of any third party on the Site
• Damages resulting from unauthorized access, use, or alteration of your transmissions or content

This limitation applies regardless of the legal theory under which such damages are sought, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, and whether or not we have been advised of the possibility of such damages.

8. Indemnification

You agree to defend, indemnify, and hold harmless MCS Counseling Group, its directors, employees, partners, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of, or access to, the Site
• Your violation of these Terms
• Your violation of any rights of another party

9. Privacy

Your use of our Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Site, you consent to the data practices described in our Privacy Policy.

10. Termination

We reserve the right to terminate or suspend access to our Site, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Site will immediately cease.

11. Modifications to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the Site after the effective date of any changes constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the state in which MCS Counseling Group operates, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in that state.

13. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish its objectives to the greatest extent possible under applicable law, and the remaining provisions will continue in effect.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and MCS Counseling Group regarding your use of the Site and supersede any prior agreements relating to your use of the Site.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

• MCS Counseling Group
• 360-698-5883
• admin@mcscounseling.org
• 3888 Randall Way NW, Suite 201, Silverdale, WA 98338