Here are some common questions about getting started, scheduling, and what to expect. If you don't see your question, please contact us.
You can bring anything that matters to you - stress, anxiety, depression, relationship concerns, life transitions, grief, trauma, parenting, work issues, or personal growth goals. Counseling is a space to be heard and to develop skills and support that fit your situation.
You can reach out using our contact form, call our office, or start as a new patient. We'll help match you with a counselor based on your needs, preferences, and availability.
Insurance participation can vary by counselor and plan. When you contact us, we can help you understand your options, including insurance billing and self-pay.
The first session is typically focused on getting to know you, understanding what brings you in, discussing goals, and answering your questions about the counseling process. You and your counselor will collaborate on next steps and an approach that feels comfortable and helpful.
Yes - counseling is confidential, with some legal and safety-related exceptions. Your counselor will explain confidentiality and its limits during your first visit so you know what to expect.
Many clients prefer telehealth for convenience. Availability may depend on the counselor and your needs. Contact us and we'll help you determine whether telehealth is a good fit.
Most sessions are around 50 minutes. Frequency varies - some people start weekly, others every other week. You and your counselor will decide what cadence supports your goals and schedule.
We understand that schedules change. Please contact us as soon as possible if you need to reschedule so we can offer the time to another client and help you find a new appointment time.
Fit matters. You might consider specialty areas, therapy style, availability, and personal preferences. Our team can help with recommendations, and it's always okay to ask questions and make changes if you need a better match.
If you're in immediate danger or need urgent support, call 911 or go to the nearest emergency room. You can also call or text 988 (the Suicide & Crisis Lifeline) for 24/7 support.
